DaanVeda Cancellation and Refund Policy

Last Updated: June 23, 2024

At DaanVeda, we strive to provide the best possible experience for our users. We understand that circumstances may arise where you need to cancel your subscription or request a refund. This policy outlines our guidelines for cancellations and refunds.

1. Subscription Cancellation

You may cancel your DaanVeda subscription at any time. To cancel your subscription:

  • Log in to your DaanVeda account
  • Navigate to the Account Settings or Subscription Management section
  • Follow the prompts to cancel your subscription

Upon cancellation, you will retain access to your subscription features until the end of your current billing cycle. No partial refunds will be issued for unused time in the current billing cycle.

2. Refund Policy

Our refund policy varies depending on the type of service:

2.1 Subscription Plans

We offer a 14-day money-back guarantee for new subscribers. If you are unsatisfied with our platform within the first 14 days of your initial subscription, you may request a full refund. Full Amount will be refunded within 7 days of request to the original payment mehtod used by the subscriber.

3. How to Request a Refund

To request a refund:

  • Contact our customer support team at support@daanveda.com
  • Provide your account information and the reason for your refund request
  • Our team will review your request and respond within 3-5 business days

4. Exceptions

We reserve the right to make exceptions to this policy at our discretion. Factors we may consider include, but are not limited to:

  • Length of time you've been a customer
  • History of prior refund requests
  • Circumstances leading to the refund request
  • Impact of service issues, if any

5. Changes to This Policy

We may update this Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

6. Contact Us

If you have any questions about this Cancellation and Refund Policy, please contact us:

  • By email: info@daanveda.com
  • By visiting this page on our website: www.daanveda.com/contact
  • By calling: +91 9149887325