Changes to This Privacy Policy

DaanVeda reserves the right to update this Privacy Policy at any time to reflect changes in our practices or services. When we post modifications to this policy, we will revise the "Effective Date" at the top of this Privacy Policy and notify you by posting a notice on our website or sending you a notification. Changes will be effective immediately upon posting and will not apply retroactively. Your continued use of the DaanVeda platform after any changes signifies your acceptance of our updated Privacy Policy.

What We Collect and How We Use It

In providing our Services, DaanVeda is dedicated to maintaining transparency about the data we collect, the reasons for its collection, and how it is utilized to enhance your experience and the efficiency of our services. Below are the types of information we collect and the purposes for which we use them:

Personal and Contact Information

• What We Collect: When you register for an account, subscribe to our newsletter, participate in our forum, or interact with our services in any other way, we collect information such as your name, email address, phone number, and any other contact details you provide.
• How We Use It: This information is used to create and manage your account, provide customer support, communicate updates about our services, and send information on fundraising opportunities that may interest you.

Professional and Organizational Information

• What we collect:
  1. a. Professional Titles and Roles: Information about your job title, role, responsibilities, and professional background.
  2. b. Organization Details: Information regarding the organization you are associated with, including its name, size, type (nonprofit, educational institution, corporate, etc.), certifications, audits, reports, financial statements, etc.
  3. c. Fundraising Goals and Interests: Specific details about your fundraising activities, goals, campaigns, and areas of interest.
  4. d. Network Information: Information about your professional network, including connections with other fundraisers, donors, and partners that could be relevant to your use of our Services.
• How We Use It:
  1. a. Tailor Our Services: Enhance your experience by providing personalized tools and recommendations that match your professional role and organizational needs.
  2. b. Professional Networking: Facilitate networking opportunities by suggesting connections with other users or organizations that share similar interests or objectives.
  3. c. Resource Allocation: Help us understand the distribution of needs and interests within the sector to better allocate our resources and develop features that address the specific challenges faced by different types of organizations and roles.
  4. d. Community Building: Support the growth of our community by identifying and promoting opportunities for collaboration, knowledge sharing, and mutual support among users.
  5. e. Insights and Analytics: Generate insights that help us and our users understand industry trends, fundraising effectiveness, and potential areas for innovation within the sector.

Financial Transactions

• What We Collect: For subscriptions or donations made through DaanVeda, we collect transactional information, which may include the amount paid and the payment method details. However, sensitive payment data like full credit card numbers are processed and secured by our payment processing partners.
• How We Use It: This information helps us process transactions, maintain accurate financial records, comply with regulatory requirements, and support customer inquiries related to billing or donations.

Usage and Device Information

• What We Collect: As you navigate through and interact with our Services, we collect information about your device, your usage patterns, and interactions with our Services. This may include IP addresses, browser types, operating system details, and activity logs.
• How We Use It: We use this information to improve and optimize our Services, understand user behavior, and tailor our offerings to meet your needs and preferences better.

AI Interactions

• What We Collect: When you use our AI-powered tools, such as the FundraiserGPT, we collect inputs and interactions to understand your queries and provide relevant responses and assistance.
• How We Use It: This data helps us train and refine our AI models, ensuring they are accurately responding to user needs, personalizing the assistance provided, and enhancing the overall effectiveness of our fundraising tools.

Communications

• What We Collect: Any communication sent to us, like emails, feedback, forum posts, or customer service inquiries, is collected to maintain a record of interactions.
• How We Use It: We use this information to address and resolve queries, improve our service quality, foster a supportive community environment, and enhance user experience based on feedback.

Analytics and Cookies

• What We Collect: We collect data related to your website navigation and interactions through cookies and similar technologies, which help us gather analytics on service usage.
• How We Use It: Analytics data is crucial for understanding how our Services are used, identifying areas for improvement, optimizing our website for better user experience, and making data-driven decisions to enhance our offerings.

Voluntary Information

• What We Collect: Any additional information you choose to provide us for a better user experience, such as your preferences, interests, or demographic data, is collected on a voluntary basis.
• How We Use It: This information allows us to personalize your experience on DaanVeda, target communications based on your interests, and ensure our services are inclusive and cater to a diverse audience.

How We Share Your Information

• Publicly Available Information: Certain user-generated content, such as forum posts or comments, may be visible to other users.
• Service Providers: We share information with trusted third parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Compliance and Protection: We may disclose your information when we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Choices and Rights

You have the right to access, correct, or delete your personal information stored with us. Additionally, you can opt-out of marketing communications and adjust your privacy settings within your account to control the visibility of your profile and activity. You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may review, change or remove your information through your account settings.

Data Security

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us in this way.

Retention

We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect DaanVeda’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Children’s Privacy

DaanVeda is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [insert contact information], and we will take steps to remove that information from our servers.

Email and Mobile Notifications

We only want to communicate with you if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt into any marketing communications we send. We will send you emails relating to your transactions on DaanVeda. You may also elect to receive certain marketing email communications in accordance with your preferences, from which you may opt-out at any time by adjusting your notification settings. We’ll also send you service-related announcements when necessary.